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I was a Canticos user but now my children's profiles aren't showing up in the Encantos app. Where have they gone?
Known Issues
Can I use my subscription on another or multiple device(s)?
Account
Why can't I find the Encantos app in the Amazon App store?
General
How does the subscription work? Is it auto-renewable?
Billing
How can I become a Storyteacher?
Storyteaching
I received an email saying I could upgrade my Canticos account to Encantos, but why can't I find it in the app store?
Known Issues