Are you related to Disney's Encanto?

Everybody loves a good story and we here at Encantos do too! That said, the movie out in theaters, Disney’s Encanto, is not in any way affil...

How does the 7-day trial work?

When you set up your account, you have 7 days to try the app for free before your account is charged. If you decide to cancel before the end...

The app is crashing or not working properly.

We're sorry! Please restart your phone or tablet and try again. Confirm that you are on a stable Wi-Fi or mobile data connection.If you are ...

Device Requirements

RecommendediOS14 and upAndroid 10 (Jelly Bean) and up.2 GB RAM

I am unable to hear any audio from the app.

We're sorry you're having trouble!  Often when people have audio problems, it's because the device is muted.  Please check th...

Why can't I find the Encantos app in the Amazon App store?

Unfortunately, the Encantos app is available only for Apple devices at this time, but we're working hard to get it ready for Android and Ama...