Billing
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Am I able to get a refund?
We offer refunds on a case by case basis. Please follow the instructions for your subscription type.If you subscribed to our app through the...
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How do I cancel my subscription (iOS)?
You may cancel your subscription in your iPhone or iPad's settings. Open your Device Settings.Select your Apple ID Settings.Select the Subsc...
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How do I cancel my subscription (Android)?
You may cancel your subscription on your Phone or Tablet in the Google Play Store. Open the Google Play Store.Tap your Profile Picture in th...
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How does the subscription work? Is it auto-renewable?
The subscription is auto-renewable. If you purchase the monthly plan, the subscription will be renewed at the end of every one month period ...
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I purchased a subscription and the app is asking me to subscribe again (iOS).
Please make sure that you are using the same email address that you used to create your account (For example, if you subscribed on iOS, make...
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I purchased a subscription and the app is asking me to subscribe again (Android).
If you have subscribed to our app and are being asked to pay again, please make sure that you're logged in to the correct Android account, a...
Sections
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