Device Requirements

Minimum RequirementsiOS 13Android 9 (Pie)1 GB RAMRecommended iOS 14 and up.Android 10 (Jelly Bean) and up.2 GB RAM

How does the 7-day trial work?

When you set up your account, you have 7 days to try the app for free before your account is charged. If you decide to cancel before the end...

The app is crashing or not working properly.

We're sorry! Please restart your phone or tablet and try again. Confirm that you are on a stable Wi-Fi or mobile data connection.If you are ...

I have a subscription but some games are still locked.

Some games are locked as your little one needs to play the games or activities in order to unlock the next. S/he can unlock more and more ga...

Why can't I find the Canticos app in the Amazon App store?

Unfortunately, the Canticos App is not available on the Amazon App Store and there are no plans to bring it to that platform at this time. H...