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Why can't I find the Encantos app in the Amazon App store?
General
Can I use my subscription on another or multiple device(s)?
Account
I was a Canticos user but now my children's profiles aren't showing up in the Encantos app. Where have they gone?
Known Issues
I forgot my password.
Account
How does the subscription work? Is it auto-renewable?
Billing
The app is crashing or not working properly.
General