Hi, how can we help you?
Popular articles
Can I use my subscription on another or multiple device(s)?
Account
I was a Canticos user but now my children's profiles aren't showing up in the Encantos app. Where have they gone?
Known Issues
How can I become a Storyteacher?
Storyteaching
I forgot my password.
Account
Why can't I find the Encantos app in the Amazon App store?
General
How does the subscription work? Is it auto-renewable?
Billing