How does the 7-day trial work?
General
How can I become a Storyteacher?
Storyteaching
I received an email saying I could upgrade my Canticos account to Encantos, but why can't I find it in the app store?
Known Issues
Are you related to Disney's Encanto?
The app is crashing or not working properly.
More
I forgot my password.
Can I add multiple children to one subscription?
How many children am I able to add per subscription?
Am I able to get a refund?
How do I cancel my subscription (iOS)?
How do I cancel my subscription (Android)?
I was a Canticos user but now my children's profiles aren't showing up in the Encantos app. Where have they gone?
Why is my Canticos upgrade not showing the correct subscription?
Need more help?