I forgot my password.

Click on the "I forgot my password" button. Type in the email address associated with your Encantos account.Check your email address for a m...

Can I add multiple children to one subscription?

Once you subscribe to the app, you can add up to 5 children in the Parent Section on the website or in the app itself.

How many children am I able to add per subscription?

You may add up to 5 children per paid subscription.

I created an account but now I can't log in.

Please make sure that you have verified your account by clicking the link sent to your email.Please check that you are using the same email ...

Can I use my subscription on another or multiple device(s)?

Yes, you can! If you have created an account within the Encantos app, you can simply log in on any compatible iOS or Android device using yo...